Introduction 

1.1. These terms and conditions govern the use of the Remotlys website and the booking of rooms owned by Remotlys through our platform. By using our website and making a booking, you agree to comply with these terms and conditions. 

Room Booking 

2.1. Availability:

The availability of rooms displayed on our website is subject to change and is not guaranteed until a booking is confirmed. 

2.2. Booking Process:

To book a room, you will be required to provide accurate and complete information, including your personal details, desired dates, and any specific requirements. 

2.3. Confirmation:

A booking confirmation will be sent to you via email once your reservation is successfully completed. Please review the confirmation details carefully and contact us immediately if there are any discrepancies. 

Payments 

3.1. Rates:

The room rates displayed on our website are per night and inclusive of applicable taxes unless stated otherwise. Any additional charges, such as local taxes or fees, will be clearly indicated during the booking process. 

3.2. Payment Methods:

We accept payment through the available payment methods specified on our website. By providing your payment details, you authorize us to charge the total amount of your reservation, including any applicable fees or taxes, to the provided payment method. 

3.3. Deposit:

We may require a deposit or pre-authorization on your credit card to secure your booking. The deposit amount and terms will be clearly communicated during the booking process. 

3.4. Balance Payment:

The remaining balance of your reservation, if applicable, must be settled upon check-in or as per the terms communicated during the booking process. 

Cancellations and Modifications Remotlys UK 

4.1. Cancellation Policy:

Our cancellation policy varies depending on the room type, rate plan, and booking period. The specific cancellation policy applicable to your reservation will be clearly indicated during the booking process and in your booking confirmation email. 

4.2. Cancellation Requests: 

To cancel or modify your reservation, you must follow the instructions provided in your booking confirmation email or contact our customer support team directly. Changes to your reservation are subject to availability and any applicable fees or rate adjustments. 

4.3. No-Shows:

If you fail to arrive on the designated check-in date without prior cancellation, you will be considered a no-show guest, and your reservation may be canceled. No-shows are subject to the applicable cancellation policy, and you may be charged the full amount of your reservation or a percentage of the total booking value. 

Refunds and Disputes 

5.1. Refunds: Refunds, if applicable, will be processed in accordance with the cancellation policy associated with your reservation. Please allow a reasonable time for the refund to reflect in your account. 

5.2. Disputes: Any disputes regarding refunds, charges, or other booking-related matters should be communicated to our customer support team. We will make reasonable efforts to address and resolve the issue promptly. 

Limitation of Liability 

6.1. Remotlys takes responsibility for the accuracy and completeness of the information provided on our website regarding the properties we own. However, we cannot guarantee the absence of errors, disruptions, or inaccuracies, and we shall not be held liable for any direct, indirect, consequential, incidental, or special damages arising out of or in connection with your use of our website or the services provided. 

Intellectual Property 

7.1. All content and materials displayed on the Remotlys website, including text, graphics, logos, images, and software, are protected by intellectual property lawsand remain the property of Remotlys or its licensors. You may not reproduce, distribute, modify, or exploit any of the content without prior written permission from Remotlys. 

7.2. You are granted a limited, non-exclusive, and non-transferable license to access and use the Remotlys website for the purpose of making room bookings. This license does not permit you to use the content for any other commercial or non-commercial purposes. Remotlys UK 

Privacy and Data Protection 

8.1. Remotlys values your privacy and is committed to protecting your personal information. Our privacy policy outlines how we collect, store, use, and disclose your personal data. By using our website and making a booking, you consent to the collection and processing of your personal information in accordance with our privacy policy. 

8.2. You are responsible for ensuring the accuracy and completeness of the personal information provided during the booking process. Any discrepancies or changes should be promptly communicated to our customer support team. 

General Provisions 

9.1. Severability:

If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. 

9.2. Amendments:

Remotlys reserves the right to modify or amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically for updates. 

9.3. Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Remotlys is registered. 

9.4. Entire Agreement:

These terms and conditions constitute the entire agreement between you and Remotlys regarding the use of our website and the booking of rooms, superseding any prior agreements or understandings. 

9.5. Contact Information:

If you have any questions or concerns about these terms and conditions, please contact our customer support team using the contact information provided on our website. 

By using our website and making a room booking, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.